Unfortunately behaviour problems are relatively common in both dogs and cats and are one of the most common reasons for rehoming and euthanasia. As a Veterinary surgeon with a particular interest and further qualification in behaviour Emma is able to assess behavioural problems, formulate a behaviour modification protocol and in cases where it is required prescribe behavioural medications or advise your own vet on drug protocols and doses.
Emma is happy to see both canine and feline cases including but not restricted to aggression, anxiety, fears and phobias, owner absent behaviours (including separation anxiety), elimination (toileting) issues and repetitive behaviours (such as tail chasing, spinning, barking).
How to make an appointment
Please make an appointment with your own Veterinary Surgeon for your pet to have a full check over (this is to rule out any medical conditions which may be affecting your pets behaviour) and request a referral. Once we receive a referral request we will contact you to arrange an initial phone consultation with Emma.
What to expect
We offer an initial telephone consultation with Emma. This allows Emma to offer first aid advice and assess your needs. If you progress to a full consultation the cost of this telephone appointment will be offset against the cost of a behaviour package.
Prior to the consultation Emma will ask you to fill out a questionnaire giving the background information that she will need about your pet. We will also obtain a copy of your pets medical history. In order to work as safely as possible during the covid-19 pandemic we will be carrying out all initial assessments via video consultations with a follow up outdoor visit if required.
Our standard remote behaviour package includes – an initial phone conversation, assessment of the pre consultation questionnaire and any videos submitted, a 2-3 hour (approx.) video consultation, a 30-60 min (approx.) follow up video consultation, a full written report and 6 months phone / email support as well as follow up with your veterinary surgeon and advice on psychoactive medication if required.
In cases where after the initial consultation we need to assess a dogs reaction to a specific situation or demonstrate techniques we will arrange to meet for a follow up outdoor consultation lasting approximately 60 mins.
During the consultation Emma will go through the history with you using the questionnaire that you completed to give background information and guide her questioning. She will assess your pets behaviour throughout the consultation. Depending on the case we may then use other techniques such as remote cameras to observe the animal’s response when left or stooge dogs to gauge a dog’s reaction to other dogs.
Once Emma has collected a full history and completed her observations she will discuss her findings with you and demonstrate any techniques that she recommends. You will be given a checklist to take away with the key points from the consultation and a full written report will follow. A copy of this report will also be forwarded to your Veterinary Surgeon.
Your package will include one follow up consultation either with Emma or Becks and email / telephone support for 6 months to assess progress and allow us to make adjustments as required.
In some cases additional follow up appointments may be required to work on specific points in the protocol.